Welcome to Donan Fushimi! Enjoy Your Meal with Peace of Mind, Even with Allergies

Forget the hustle and bustle of Nagoya Kinshiki and discover a tranquil space where you can fully savor Hokkaido's bounty – this is our restaurant, Donan Fushimi. We offer a variety of exquisite dishes, primarily fresh seafood, crafted from seasonal ingredients.

However, to truly enjoy a delicious meal, trust in food safety is essential. For guests with allergies, dining out can often be accompanied by anxiety. We strongly hope that such guests can also enjoy their time at Donan Fushimi with complete peace of mind.

In this column, we will detail the specific measures we take to ensure that guests with allergies can use our restaurant with confidence. Our entire staff is dedicated to making our dishes not only delicious but also a source of peace of mind for everyone.

Donan Fushimi Alleviates Your Allergy Concerns

Allergies during dining out are a serious concern for our guests. Anxiety about ingredients not listed on the menu, and worries about cross-contamination in the kitchen, can sometimes turn what should be an enjoyable meal into a stressful experience. We take these guest concerns seriously and consider their resolution one of our top priorities.

At Donan Fushimi, we don't just remove allergenic ingredients; we strive to provide meticulous care tailored to each individual guest's situation. This stems from our strong desire to see our guests genuinely smile. As a Nagoya Kinshiki izakaya, we believe that safety and peace of mind must be the foundation for providing everyone with the best dining experience.

We have established systems to minimize allergy-related concerns and ensure a comfortable experience for guests, from before they arrive until they leave after their meal. As a Kinshiki seafood izakaya, we aim to be not only food professionals but also partners who are attentive to our guests' needs.

Specific Allergy Countermeasures at Donan Fushimi

To ensure our guests can enjoy Donan Fushimi cuisine with peace of mind, we implement various allergy countermeasures. At every stage, we exercise the utmost caution, prioritizing our guests' safety.

Detailed Consultation Starting from Reservation

The first step to ensuring our guests can visit with peace of mind is thorough communication starting from the reservation. When you make a reservation by phone or online, we will ask if anyone in your party has allergies and gather detailed information about specific allergenic ingredients.

• Initial Consultation: During your reservation, we will inquire about the presence of allergies and their specific nature (e.g., eggs, dairy products, crustaceans, wheat, etc.).
• Detailed Confirmation: If necessary, we will also ask about the severity of the allergy (e.g., severe, reacts even to small amounts) and preferences regarding cooking methods for ingredients to be avoided, recording all detailed information.
• Advance Preparation: Based on the information provided, our chefs and service staff will consider menu composition and cooking methods in advance, preparing thoroughly. This allows for smooth service upon your arrival.

Thorough Information Sharing from Menu Creation to Kitchen Operations

Allergy information received from guests is shared across the entire restaurant, and dishes are prepared under a strict management system. We have established a mechanism where the kitchen and service departments collaborate, ensuring accurate information is always shared.

• Recipe Management: For all ingredients in each menu item, we thoroughly understand and explicitly state information regarding the 7 specified allergenic ingredients that require labeling, as well as the 21 recommended items.
• Information Transfer in the Kitchen: Guest allergy information is directly communicated to the chefs responsible for cooking, and orders requiring allergy accommodations are clearly identified with special slips or through our system.
• Separation of Cooking Utensils: For guests with severe allergies, we take measures to reduce the risk of cross-contamination, such as using dedicated cooking utensils and cutting boards whenever possible.

Proposing Alternative Ingredients and Flexible Response to Original Menus

Allergy accommodation is not merely about removing allergenic ingredients. It is also Donan Fushimi's commitment to propose safe alternatives while maintaining a delicious taste that satisfies our guests.

• Selection of Alternative Ingredients: We will suggest safe, delicious ingredients that replace allergens without compromising the overall balance of the dish. For example, if certain seafood is problematic, we can suggest other fresh seasonal ingredients, meat dishes, or vegetable dishes.
• Flexible Menu Adjustment: Depending on guest requests and allergy specifics, we may adjust parts of existing course meals or à la carte menus, or sometimes even devise entirely new original dishes. This is a testament to our chefs' passion and skill in providing the best experience as a Kinshiki seafood izakaya.
• Consult in Advance: By consulting us in advance, we can suggest the most suitable menu for you from a wider range of options, so please do not hesitate to contact us.

Final Confirmation on the Day and Provision of Safe Meals

Even on the day of your visit, we do not neglect final checks to ensure guests can enjoy their meal with peace of mind. We believe that meticulous attention to detail leads to our guests' smiles.

• Reconfirmation Upon Arrival: When guiding you to your table, our service staff will reconfirm your allergy details. This ensures the final information matches and helps us understand your current situation.
• Serving on Separate Plates: Dishes prepared for allergy accommodations are marked with special indicators or served on individual plates to easily distinguish them from other dishes, preventing accidental consumption.
• Explanation by Staff: When serving dishes, our staff will carefully explain what measures were taken for allergy accommodation and which ingredients were not used. This allows guests to enjoy their meal with greater peace of mind.

Practical Steps for Guests to Use Our Services with Confidence

Here are specific steps for guests who require allergy accommodations at Donan Fushimi to ensure a smoother and more confident dining experience. Accurate information from our guests is crucial for providing safe meals.

List of Information to Provide During Reservation

Providing the following information during your reservation will enable us to offer more meticulous service. Please specify these details in your phone call or in the comments section of your reservation form.

1. The number of individuals with allergies and their names (or how they can be identified within your group).
2. Specific allergenic ingredient names. In addition to the specified ingredients like eggs, wheat, buckwheat, dairy, peanuts, shrimp, crab, walnuts, please also provide detailed information about any other ingredients (e.g., specific seafood, vegetables, fruits).
3. The severity of the allergy. Please describe the specific situation, such as severe, dangerous even in small amounts, reacts upon contact, or fine if heated.
4. If there are any ingredients you wish to avoid due to health reasons, or ingredients you dislike, please inform us as well.
5. Date and time of visit, number of guests, and preferences for course meals or à la carte (consultations considering allergy accommodations are also welcome).

Points to Confirm Upon Arrival

Even after your arrival, by confirming a few points yourself, you can enjoy your time at Donan Fushimi with greater peace of mind.

• Reconfirm with the Assigned Staff: The staff member who guides you to your table will reconfirm your allergy details, so please provide final verification at that time.
• Confirmation When Menu is Presented: When the course details or à la carte menu are explained, please feel free to ask any questions if you are unsure how allergy accommodations have been incorporated.
• Confirmation of Served Dishes: When your food is served, if you have any concerns, such as whether it is your accommodated dish or if allergenic ingredients have been used, please ask immediately. We will courteously answer all your questions.

Make Your Special Day a Reality at Donan Fushimi

As a Nagoya Kinshiki Izakaya, Donan Fushimi wishes for every guest to fully enjoy delicious food to their heart's content. We consider it our mission to provide a dining environment where guests with allergies can eat with complete peace of mind.

Enjoy Hokkaido's fresh seafood and mountain delicacies without any allergy concerns during your Kinshiki banquets or important dining occasions. This is the ultimate hospitality that Donan Fushimi aims for. Our skilled chefs' exquisite Kinshiki seafood mastery, combined with meticulous and thoughtful service, will adorn your special day.

As a Fushimi Izakaya, to continue being a beloved and trusted establishment for local customers, we will continue to strengthen our food safety initiatives, including allergy accommodations, and listen to our guests' feedback. We invite you to visit Donan Fushimi once. An unforgettable dining experience, woven with peace of mind and deliciousness, awaits you.